September 27, 2022

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Army Corps of Engineers: Workforce Planning Follows Most Leading Practices but Could Be Enhanced with Additional Actions

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<div>What GAO Found The U.S. Army Corps of Engineers (Corps) has a large civilian workforce that is highly specialized. The Corps faces workforce challenges, such as recruiting and retaining employees, due to competition from the private sector and other agencies. To address its civilian workforce challenges, the Corps implemented three successive strategic human capital plans during fiscal years 2010 through 2018. The most recent plan—developed in fiscal year 2017—addressed challenges in four stages: (1) planning, (2) recruiting, (3) developing, and (4) sustaining the workforce. For example, to address planning challenges, the Corps established an annual agency-wide assessment of workload-to-workforce capacity, competency, and balance. For fiscal year 2019, instead of developing a formal human capital plan, in late 2018, the Corps conducted an in-depth analysis of its workforce challenges that identified priority workforce initiatives and associated metrics for addressing these challenges. From fiscal year 2010 to fiscal year 2019, the Corps experienced changes to its workforce diversity, professional development, recruitment, and retention. For example, the percentage of employees identifying as Hispanic or Latino and White decreased from fiscal year 2010 to fiscal year 2019, while the percentage of employees identifying as Multiracial increased during the same period. Gender demographics remained the same each year, at 68 percent male employees and 32 percent female employees. Extent to Which the U.S. Army Corps of Engineers (Corps) Has Implemented Leading Practices for Strategic Workforce Planning Strategic workforce planning leading practice Implementation status Determine critical skills and competencies needed to achieve current and future programmatic results ● Develop workforce planning strategies designed to address gaps in critical skills and competencies ● Build administrative and other capabilities to support workforce planning strategies ● Monitor and evaluate progress toward human capital goals and programmatic results ● Involve top management, employees, and other stakeholders in strategic workforce planning ◒ Legend: Generally implemented ●; Partially implemented ◒ Source: GAO-04-39; GAO analysis of Corps documents and interviews.׀ GAO-22-104054 The Corps has generally implemented four of five leading practices of strategic workforce planning (see table). For example, the Corps generally implemented the leading practice of determining critical skills and competencies in part by conducting its annual agency-wide workforce assessment. However, the Corps only partially implemented the leading practice of involving top management in strategic workforce planning. Specifically, the Corps has not ensured that its top management set the overall direction and goals of workforce planning; top management has not updated the Corps' strategic human capital plan since fiscal year 2017. In May 2020, Corps officials told GAO that a draft updated plan was under review. However, as of October 2021, the plan had not yet been approved. By finalizing and distributing agency-wide an updated human capital plan, the Corps would be better positioned to address its capacity and preparedness challenges and manage its current and future workforce. Why GAO Did This Study The Corps' civilian workforce accounts for about 98 percent of its 35,000 civilian and military employees. According to Corps documentation, workforce challenges affect the agency's ability to maintain the capacity to meet mission requirements and preparedness to meet current and future challenges. GAO has identified strategic human capital management as a government-wide high-risk area, including the need to improve talent management activities. GAO was asked to review the Corps' civilian workforce. For fiscal year 2010 through 2019, this report (1) describes the Corps' activities and tools for addressing civilian workforce challenges, (2) describes changes in the Corps' civilian workforce, and (3) examines the extent to which the Corps has followed leading practices for strategic workforce planning. GAO reviewed the Corps' civilian workforce planning documents and interviewed officials in headquarters and field offices about their activities; analyzed Corps workforce data from the Defense Civilian Personnel Data System; and compared Corps workforce planning activities to leading practices identified by GAO.</div>

What GAO Found

The U.S. Army Corps of Engineers (Corps) has a large civilian workforce that is highly specialized. The Corps faces workforce challenges, such as recruiting and retaining employees, due to competition from the private sector and other agencies. To address its civilian workforce challenges, the Corps implemented three successive strategic human capital plans during fiscal years 2010 through 2018. The most recent plan—developed in fiscal year 2017—addressed challenges in four stages: (1) planning, (2) recruiting, (3) developing, and (4) sustaining the workforce. For example, to address planning challenges, the Corps established an annual agency-wide assessment of workload-to-workforce capacity, competency, and balance. For fiscal year 2019, instead of developing a formal human capital plan, in late 2018, the Corps conducted an in-depth analysis of its workforce challenges that identified priority workforce initiatives and associated metrics for addressing these challenges.

From fiscal year 2010 to fiscal year 2019, the Corps experienced changes to its workforce diversity, professional development, recruitment, and retention. For example, the percentage of employees identifying as Hispanic or Latino and White decreased from fiscal year 2010 to fiscal year 2019, while the percentage of employees identifying as Multiracial increased during the same period. Gender demographics remained the same each year, at 68 percent male employees and 32 percent female employees.

Extent to Which the U.S. Army Corps of Engineers (Corps) Has Implemented Leading Practices for Strategic Workforce Planning

Strategic workforce planning leading practice

Implementation status

Determine critical skills and competencies needed to achieve current and future programmatic results

Develop workforce planning strategies designed to address gaps in critical skills and competencies

Build administrative and other capabilities to support workforce planning strategies

Monitor and evaluate progress toward human capital goals and programmatic results

Involve top management, employees, and other stakeholders in strategic workforce planning

Legend: Generally implemented ●; Partially implemented ◒

Source: GAO-04-39; GAO analysis of Corps documents and interviews.׀ GAO-22-104054

The Corps has generally implemented four of five leading practices of strategic workforce planning (see table). For example, the Corps generally implemented the leading practice of determining critical skills and competencies in part by conducting its annual agency-wide workforce assessment. However, the Corps only partially implemented the leading practice of involving top management in strategic workforce planning. Specifically, the Corps has not ensured that its top management set the overall direction and goals of workforce planning; top management has not updated the Corps’ strategic human capital plan since fiscal year 2017. In May 2020, Corps officials told GAO that a draft updated plan was under review. However, as of October 2021, the plan had not yet been approved. By finalizing and distributing agency-wide an updated human capital plan, the Corps would be better positioned to address its capacity and preparedness challenges and manage its current and future workforce.

Why GAO Did This Study

The Corps’ civilian workforce accounts for about 98 percent of its 35,000 civilian and military employees. According to Corps documentation, workforce challenges affect the agency’s ability to maintain the capacity to meet mission requirements and preparedness to meet current and future challenges. GAO has identified strategic human capital management as a government-wide high-risk area, including the need to improve talent management activities.

GAO was asked to review the Corps’ civilian workforce. For fiscal year 2010 through 2019, this report (1) describes the Corps’ activities and tools for addressing civilian workforce challenges, (2) describes changes in the Corps’ civilian workforce, and (3) examines the extent to which the Corps has followed leading practices for strategic workforce planning.

GAO reviewed the Corps’ civilian workforce planning documents and interviewed officials in headquarters and field offices about their activities; analyzed Corps workforce data from the Defense Civilian Personnel Data System; and compared Corps workforce planning activities to leading practices identified by GAO.

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