August 19, 2022

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Priority Open Recommendations: Social Security Administration

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<div>What GAO Found In April 2020, GAO identified seven open priority recommendations for the Social Security Administration (SSA). Since then, SSA has implemented four of those recommendations by: (1) updating its system to ensure waivers for Disability Insurance overpayments over $1,000 are processed correctly; (2) taking steps to address Disability Insurance overpayments that result from the concurrent receipt of Federal Employees' Compensation Act benefits; (3) establishing an Enterprise Risk Management framework and council to address cyber risks in the context of other risks and their potential impact on SSA's mission; and (4) strengthening oversight of representative payees to help ensure they are managing beneficiary funds appropriately. In May 2021, GAO identified one additional open priority recommendation for SSA, bringing the total number to four. These recommendations involve the following areas: ensuring program integrity; and protecting vulnerable beneficiaries. SSA's continued attention to these issues could lead to significant improvements in government operations. Why GAO Did This Study Priority open recommendations are the GAO recommendations that warrant priority attention from heads of key departments or agencies because their implementation could save large amounts of money; improve congressional and/or executive branch decision-making on major issues; eliminate mismanagement, fraud, and abuse; or ensure that programs comply with laws and funds are legally spent, among other benefits. Since 2015 GAO has sent letters to selected agencies to highlight the importance of implementing such recommendations. For more information, contact Elizabeth Curda at (202) 512-4040 or curdae@gao.gov.</div>

What GAO Found

In April 2020, GAO identified seven open priority recommendations for the Social Security Administration (SSA). Since then, SSA has implemented four of those recommendations by: (1) updating its system to ensure waivers for Disability Insurance overpayments over $1,000 are processed correctly; (2) taking steps to address Disability Insurance overpayments that result from the concurrent receipt of Federal Employees’ Compensation Act benefits; (3) establishing an Enterprise Risk Management framework and council to address cyber risks in the context of other risks and their potential impact on SSA’s mission; and (4) strengthening oversight of representative payees to help ensure they are managing beneficiary funds appropriately.

In May 2021, GAO identified one additional open priority recommendation for SSA, bringing the total number to four. These recommendations involve the following areas:

  • ensuring program integrity; and
  • protecting vulnerable beneficiaries.

SSA’s continued attention to these issues could lead to significant improvements in government operations.

Why GAO Did This Study

Priority open recommendations are the GAO recommendations that warrant priority attention from heads of key departments or agencies because their implementation could save large amounts of money; improve congressional and/or executive branch decision-making on major issues; eliminate mismanagement, fraud, and abuse; or ensure that programs comply with laws and funds are legally spent, among other benefits. Since 2015 GAO has sent letters to selected agencies to highlight the importance of implementing such recommendations.

For more information, contact Elizabeth Curda at (202) 512-4040 or curdae@gao.gov.

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